In the office or factory

1. In the office
files
calendar
noticeboard
wastepaper basker
filing cabinet
desk
computer
monitor
keyboard
calculator
phone
diary

2. Office work
Brenda works for a company which produces furniture. She works in an office, which is just opposite the factory where furniture is made. This is how she spends her day:
_ She works at a computer most of the time, where she writes letters and reports.
_ She answers phone calls, mostly from retailers (bán lẻ).
_ She makes phone calls to retailers, and the factory making the furniture.
_ She sends invoices to customers.
_ She shows visitiors around the factory.
_ She does general paperwork, e.g. filing reports, writing memos, answering letters.
_ She arranges meetings for her boss and other managers in the company.

3. The 'shop floor' of the factory - goods
This is where products are manufactured (= made).
Modern factories have fewer workers than in the past - this is because of automation (= machines do most of the work), and most factories use an assembly line (= an arrangement in which each worker makes a part of the product and then passes it on to the next person or machine).
On an assembly line, workers fit/assemble the different parts, and supervisors (= people in charge/control) check/inspect/examine each stage to make sure the product meets the required standard.

Goods is the general word used for things that are made to be sold.
When the product, e.g. a radio, is finished, it is packaged (= put in plastic and then in a box) and stored (kept) in a warehouse.
When a customer, e.g. an electrical shop, orders some of these goods, they are delivered to the shop (= taken to the shop) using road or rail.